Five Top Innovating CRM Companies For 2023: The CRM Conversation Starters
Destination CRM, Thursday, August 31,2023
Since every conversation about sales, marketing, and customer service seems to begin and end with generative artificial intelligence, it's no surprise that the company behind ChatGPT would land a spot on our list of Conversation Starters.
OpenAI's impact on both the consumer and business worlds has been seismic, but it's not the only company causing reverberations. Other firms earning Conversation Starter status, given to the vendors that generated the most activity and earned the most buzz in the past year, include Meta, whose launch of the Threads app is set to shake up the advertising and e-commerce worlds; and UserTesting, whose Human Insight Platform is doing much the same for customer feedback. Read on for more about these and other headline-grabbing achievements. -the Editors