Turning AI Agents Into Everyday Workflow Automations
Techstrong.ai, Wednesday, November 19th, 2025
In this Techstrong.ai interview, Charlie Cartwright, director of Amazon Quick Suite at Amazon Web Services (AWS), explains how AI agents that are part of a suite can be used to dynamically automate a wide range of business workflows.
Cartwright explains that point solutions and consumer AI apps can be impressive in isolation, but they rarely have access to the full 'information ecosystem' an enterprise relies on-structured data, documents, email, dashboards and line-of-business apps. Amazon Quick Suite is designed to connect AI agents to all of that context so they can research, coordinate and take actions across systems on a user's behalf, not just generate a single response in a chat window.